At ShopOx, we're committed to providing you with a seamless shopping experience, and that includes delivering your order to you as quickly and reliably as possible. Here's what you need to know about our shipping policy:

Processing Times

We do our best to process orders within 1-2 business days of receiving them. However, during busy periods, processing times may be longer. Once your order has been processed, it will be shipped out to you.

Shipping Rates and Options

We offer several shipping options for our customers, including standard and expedited shipping. The cost of shipping will vary depending on the shipping option you choose and the weight and size of your order. Shipping rates will be calculated at checkout.

Delivery Times

Delivery times will vary depending on your location and the shipping option you choose. Standard shipping typically takes 3-7 business days, while expedited shipping takes 1-3 business days. Please note that delivery times may be longer during peak periods and holidays.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on our website or on the carrier's website.

International Shipping

We currently only ship within the United States.

Order Changes and Cancellations

If you need to make changes to your order or cancel it, please contact us as soon as possible. We'll do our best to accommodate your request, but once your order has been shipped, we may not be able to make any changes.

Damaged or Lost Items

If your order arrives damaged or is lost during shipping, please contact us immediately so we can help resolve the issue. We may ask for photos of the damaged items to help us process your claim.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at info@shopox.com. We're here to help!